Unit 15 Worksheet - Process Imporovment

Under Construction

Fill out the worksheet as you progress through the lab and discussions. Hold your worksheets until the end to turn them in as a final submission packet.

Resources / Important Links

Downloads

The worksheet has been provided below. The document(s) can be transposed to the desired format so long as the content is preserved. For example, the .txt could be transposed to a .md file.

Unit 2 Recording

Unit 2 Discussion Post #1

Scenario:

Your management is all fired up about implementing some Six Sigma processes around the company. You decide to familiarize yourself and get some basic understanding to pass along to your team Six Sigma Intro

  1. Page 56 – What about the “5S” methodology might help us as a team of system administrators? (Think of your virtual or software workspaces)
  2. Page 94 - What are the four layers of process definition? How would you explain them to your junior engineers?
Submit your input by following the link below.

The discussion posts are done in Discord threads. Click the 'Threads' icon on the top right and search for the discussion post.

Unit 2 Discussion Post #2

Your team looks at a lot of visual data. You decide to write up an explanation for them to explain what they look at.

  1. What is a high water mark? Why might it be good to know in utilization of systems?
  2. What is an upper and lower control limit in a system output? While this isn’t exactly what we’re looking at, why might it be good to explain to your junior engineers
Submit your input by following the link below.

The discussion posts are done in Discord threads. Click the 'Threads' icon on the top right and search for the discussion post.

Definitions

Incident:

Problem:

FMEA:

Six Sigma:

TQM:

Post Mortem:

Scientific Method:

Iterative:

Discrete data:

Ordinal:

Nominal (binary – attribute):

Continuous data:

Risk Priority Number (RPN):

5 Whys:

Fishbone Diagram (Ishikawa):

Fault Tree Analysis (FTA):

PDCA:

SIPOC:

Digging Deeper

  1. Spend more time in Six Sigma Intro a. Page 243 – Starts looking at visual data analysis.
  2. Get your White belt (Free) Six Sigma Certification.

Reflection Questions

  1. What questions do you still have about this week?
  2. How can you apply this now in your current role in IT? If you’re not in IT, how can you look to put something like this into your resume or portfolio?